Previous Employee Speaks Out

google maps new favicon

Another scorned 29 Prime / Reliable Places / Russell Russ Wallace victim.

The actual post can be found here:
http://complaintwire.org/complaint/TNalnv8fNgY/29-prime

“This company is a complete scam. They are located in Irvine. I worked for them as a customer service rep. And they train you to lie to the customers. Hard working small businesses that pay for their marketing by monthly and they do nothing. I have seen it all. They take your money monthly and when you call to assistance they train the employees to hang up on you if you request a refund. I do no t recommend using this company at all. They promise to put you on Google front page but what they trick you with is Google maps. Please do not be fooled by this fraud company. If you are having issues contacting them. Please call and ask for Jaqueline> she is the customer service manager. Also any positive reviews that you see from them they are writing themselves. They have employees pose as fake business owners and write good reviews. They even paid the BBB to help with their ranking. Please go through all the reviews before signing up. Also another person to contact is Marcus. He is one of the trainers there.”

More great info, we have known for a long time that they write their own reviews and spend more time working on their bad reputation than actually providing a service for customers. That is why it is more important than ever that if you did any business with them or worked for them that you write a real review on Yelp, Google, and the BBB so that others don’t fall for this scam anymore! If all people can see is the fake reviews written by these guys and not the real dealings then many more will fall. 29 Prime led by Russell Wallace is looking to expand having thousands of people calling and spreading this scam.